Our success at Perficient emanates from the dedication of our workforce. We take immense pleasure in recognizing that our dedicated people propel innovation and drive change inside our trade. Each voice inside our group holds significance, none extra so than Carolyn Lee, a Venture Supervisor (PM) in our Monetary Companies enterprise unit and a frontrunner in Perficient’s Threat and Regulatory Heart of Excellence (CoE).
The CoE Background
Perficient’s Threat and Regulatory CoE was established this previous October (2023) to confront potential compliance points. This proactive method allows our purchasers to mitigate authorized and monetary dangers whereas upholding a constructive popularity and sustaining stakeholder belief.
Understanding the intricacies of the chance and regulatory panorama is prime to our workforce members throughout the Threat and Regulatory CoE. With over 500 monetary establishments counting on Perficient’s experience, we equip them with cutting-edge software program and applied sciences to navigate these challenges seamlessly.
Study Extra: Threat and Popularity Matter
Meet Carolyn
Introduce your self and supply an summary of your position at Perficient:
I’m a undertaking supervisor inside Monetary Companies (FS). I’ve labored in consulting for the final six years earlier than coming to Perficient. I joined Perficient by the Administration Consulting enterprise unit and began with FS a 12 months in the past. As a PM in FS, I help supply oversight of two of our largest accounts to make sure we’re assembly and beating consumer expectations and that our workforce members are supported to succeed. I additionally allow recruiting and onboarding for each accounts, assist handle the consumer relationship, and help gross sales cycles and account technique. 
What drew you to danger and regulatory issues?
I used to be the PM on a undertaking supporting danger and management evaluation (RCSA) testing and fashioned deep relationships with the workforce members who’re particular matter specialists (SMEs) within the house. I’m all the time taking a look at methods I can drive motion for Perficient utilizing my undertaking administration and communication expertise and that is one space I’ve centered on. I perceive the worth of the connection and have used my information of higher Perficient and my relationships with our SMEs to allow Perficient to help our consumer’s danger and regulatory wants.
How do you see the Heart of Excellence contributing to Perficient’s general success and consumer satisfaction?
I see the Threat & Regulatory Heart of Excellence taking part in a vital position in enhancing consumer satisfaction in a wide range of methods:
- Experience and Specialization: The CoE is a workforce of specialists who concentrate on danger administration and regulatory issues. This experience can result in a deeper understanding of consumer wants and challenges, leading to simpler and focused options.
- Finest Practices & Requirements: We are able to leverage the CoE to determine and promote one of the best danger and regulatory practices inside Monetary Companies. This ensures that the companies supplied to purchasers adhere to the very best high quality and requirements, instilling confidence and belief.
- Data Sharing: The CoE is a information hub, and we will leverage our numerous experiences and insights to coach not solely one another however the higher firm. This may assist be certain that everyone seems to be aligned with the newest info, which may end up in extra knowledgeable decision-making and improved service supply.
- Collaboration: The CoE is a collaborative house that fosters communication and cooperation. Improved collaboration can result in an built-in method to consumer service. It will possibly assist allow our gross sales groups to know the place we will greatest serve our purchasers from a danger and regulatory perspective.
- Innovation: By staying on the forefront of danger and regulatory tendencies, we will drive the event of recent and improved companies or options, assembly evolving consumer calls for and expectations.
How would you describe the tradition inside Perficient, significantly throughout the Threat and Regulatory Heart of Excellence?
Right here at Perficient we consider in empowering our folks and know that it’s our those who make the distinction. Perficient guarantees to problem, champion, and have a good time our folks. I see this tradition within the CoE the place every member brings their very own expertise and experience to the desk to allow Perficient to be on the forefront of danger administration and regulatory capabilities and in the end assist drive options and outcomes for our purchasers.
A Shining Instance
Carolyn Lee’s journey inside Perficient’s Monetary Companies division and Threat and Regulatory CoE exemplifies our dedication to fostering expertise and driving excellence. Her innate capability to domesticate relationships and her astute understanding of danger and regulatory issues have considerably contributed to Perficient’s success – brava Carolyn!
Study extra about what it’s prefer to work at Perficient at our Careers Web page and see how our staff are reworking their trade’s panorama. We additionally invite you to see our open jobs or be a part of our expertise neighborhood for extra profession ideas, firm updates, and extra.
